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Competitive Intelligence

Competitive Intelligence:
TWB can map out competitive landscapes; provide strategic and tactical intelligence on competitors. Services offered are Competitive Analysis, Brand specific intelligence, Market studies, Company monitoring.

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Services

TWB technical communication accompanies customers' entire product/services lifecycle. Read more>>

Position Papers

TWB provides solutions across various domains, industries and technologies. Read TWB's position papers here>>

Case Studies

From Fortune 500 to technology start-ups, more than 50 customers trust TWB with developing technical communication to go with their products. Read more>>

White Papers

Single sourcing, S1000D, XML Authoring... We have a host of whitepapers you can go through to assess the technologies that impact your documentation strategy. Read more>>

Technical Marketing Communication

Technology White Papers
Case Studies
Data sheets
Cheat sheets
Solution Briefs/Solution Brochures
Presentations - Products/Corporate Profile
Web Content
Flash Demos
Press Releases
Newsletters

Technical Product Document

Administrator's Guide
User Guide
API Documentation
Configuration Guide
Functional Specifications Document
Installation Manuals
Interactive Electronic Technical Manual (IETM)
Maintenance Manual
Online Help/Context Sensitive Help
Operation Manual
Product Demo
Product Specification Document
Product Overview Document
Quick Reference Guide
Release Notes
Requirement Analysis Document
Open Source Documentation
Programmer's Guides
Use Cases
Troubleshooting Guides

Managing Documentation Quality

Copy Editing
Proofreading
Creating and Managing SLAs

Business Documentation

Business Proposals
Legal Disclaimer
Policy Manual
Style Guide Design
Template Design

Content Management, Data Transformation

Single sourcing
DITA, XML

Illustrations

Graphic Design
Info Graphics
Line Diagrams
Flowcharts and Process Flow Diagrams
Piping and Instrumentation Diagrams (P&ID)
Exploded Parts Illustrations
Multimedia and Animation
Flash Demos

Web site Development

Web Site Template Design
Web Site Design
Web Content Development
Web Site Redesign and Revamp
Forum and Blog Site Development
Web and Enterprise Portal Development
Portals and Sites Maintenance

Process Documentation

Procedure Documentation and Manuals
Business Continuity Plans and Testing
Policy Documentation
Maintenance and Support
SOP Documentation

Deployment and Support Documentation

Installation and Configuration Guides
Operation Manuals
Maintenance Manuals

Internationalization (i18n) and Localization (l10n)

Internationalization (i18n)
Translation and Localization (l10n)
Translation as a Service

Qualitative Analytics for Decision Support

Research and Analytics
Statistical Data Analysis
Online Research
Industry Analysis
Data Mining and Capturing
Investment Research
Healthcare Market Research

Records Management

Record Creation and Organization
Storage of information
Active and inactive record management
Retention and Disposition of Information

I. Technical Documentation Services

Engineering Documentation

Process Documentation

Deployment & Support

II. Research & Analytics

III. Technical Marketing Services

Marketing

Sales

IV. Enterprise Information Management

V. Corporate Training in Technical Communication

Technical Communication Training Titles

Blended Learning

Learning Management System

Domain Specific Training

Software/ Tools for Technical Communicators

Technical Communicators Skill Suite

Research & Analytics

Technologies and Domains

Instructional Design

Business Skills

TWB MadCap Webinars

TWB MadCap Workshops

TWB's Expertise is across

Industries

Competitive Intelligence