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Knowledge is people, money, learning, flexibility and competitive advantage. Knowledge is more relevant to sustained business than capital or labor. Yet knowledge remains the most neglected asset of a business. It lies underutilized with people, on paper and in computer systems locked inside a company, when it needs to be shared with the world outside and indeed within the organization.
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TWB helps you unlock and share your technical knowledge with the world. We offer a complete suite of services that enable you to effectively publish the technical knowledge that you have within your system, people and processes. TWB's expertise can be leveraged across functions within your company to better communicate with your customers and unlock the value of:
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Engineering, Development, Implementation & Support, through User Manuals, Quick Reference Guides, Instruction Guides, Product Overviews, Illustrations/3D Drawings, IETM generated documents and Troubleshooting Guides |
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Marketing & Sales, through White Papers, Case Studies, Newsletters, Flyers, Brochures, Web sites, Blogs & Forums, Web-based Flash Demos and Product Walk-throughs |
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Training, Implementation and Support, through e-learning, Demos, Course Materials, Installation Guides |
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Process Documentation, through ISO & CMMI Documentation, Policy Manuals, Process Workflow Documents |
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Technical Documentation Outsourcing Customers
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The Writers Block(TWB) is Asia’s leading technical
communication and publishing services
provider and caters to the needs of technology
and process driven industries. TWB provides world-class technical
communication outsourcing, corporate training
and publishing services
to
companies globally. TWB's expertise spans industries that include IT
technology Products & Outsourcing, ITES, Financial, Aerospace,
Defense, Ship
Building, Discrete & Process Manufacturing
Industries. TWB offers a complete suite of services
that allows its
customers to effectively publish the technical knowledge and caters
to over 60 large clients globally, including Cisco, NEC, Infosys,
Accenture, Samsung, MindTree, Siemens, AOL, Titan, Intel, Wipro, CGN,
BearingPoint, Tata Power, HAL, Uniliver, DRDO and several others. TWB
offers training under the TWB Technical
Writing Certification
Programs and has a portfolio of over two dozen certifications
available as training offerings. Over 200 companies including SAP
Labs, Lucent Technologies, IBM, Wipro, TCS, Sun Microsystems hire TWB
certified professionals through the TWB OnCampus program. TWB's expertise can be
leveraged across
functions which include Engineering, Software Development &
Support knowledge through user manuals, quick reference guides and
instruction guides, product overviews, Illustration/3D drawings;
Marketing & Sales knowledge through whitepapers, case studies,
newsletters, flyers, brochures, websites, blogs & forums and web
based flash demos; Training, Implementation and Support knowledge
through e-learning, demo’s, troubleshooting guides, course
materials, installation guides, IETM generated documents and Process
Documentation knowledge through ISO & CMMi documentation, policy
manuals, process work flow documents.
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