06 Jun

How can your company dramatically improve written communications in 1 Day?

By TWB_ In Corporate Training /  5 No Comments

Hack your workforce Communication: Make your team communicate better on Day 1!

Quick and clear communication is essential to exchange ideas and instructions and getting business results. A lot of times, however, non-native English speakers communicate in a way perceived to be unprofessional. Correcting this invariably seems like a lot of effort. However here are 3 hacks to communicating 10x better on Day 1

  1. Standardize responses. Most of the information that is exchanged within companies and with customers is pretty standard. These include meetings, mail responses, essential documents. Introductions, greetings, actual responses, closures in emails can be standardized. Documents should use templates. You will see communication quality increase on Day 1
  2. Write in bullets. Encourage writing in bullets and sub-bullets in emails, presentations etc. Each new thought in one bullet. No repetitions of ideas or topics. Keeping it simple enhances the communication experience on Day 1.
  3. Focus on ideas. Remember English is a language, not a measure of intelligence. Most of our colleagues are here because of their technical prowess and attitude not because of their perceived lack of communication in English. When they are comfortable that they are not being judged they will focus on ideas, not words. That is essentially better communication on Day 1.

Transform how your workforces communicate

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TWB I The Writers Block I World Leader on Technology Content
08 Nov

TWB Certifications for Legal Process Outsourcing: TWB Continues to Lead India

By TWB_ In Press & Media /  3 No Comments

Read original on The Financial Express titled TWB announces release of TWB fundamental certification in Patent Writing

India’s leader in Technical Communication Training, Documentation Outsourcing and Knowledge Publishing – The Writers Block (TWB) has added another dimension to its industry-leading portfolio of training with its release of training on Patent Writing. TWB Patent Writing training will be available in two forms: to individuals wanting to be employed in the burgeoning LPO/ KPO sector with the TWB Fundamental Certification in Patent Writing and customized training for TWBs corporate customers.

TWBs Patent Writing training, focuses on imparting knowledge in the form of Principles of Scientific Writing, Introduction to Patenting, the Patent Drafting Process, Searching for Prior-art, Drafting Patent Applications & the Reviewing of Patents.

TWBs training in Patent Writing addresses the considerable demand-supply gap in trained manpower in the LPO market. With the growth of KPO in general and LPO in particular, the entire global legal market is now open to Indian law professionals. ASSOCHAM says that LPOs will generate about 79,000 jobs by 2015. According to Forrester, only about 2%-3% of the potential market has been tapped so far. India has significant advantages in the LPO business including A vast resource of talented English-speaking lawyers, rated between 10% to 15% of that of US lawyers & an operational 24×7 business model.

At present the processes, being outsourced to India, include patent application drafting, legal research, pre-litigation documentation, advising clients, analyzing drafted documents, writing software licensing agreements and drafting distribution agreements.

TWB will continue to develop more training breadth and depth across the entire spectrum of Technical Communications and related skills. The TWB Technical Communications training portfolio comprises:

  • Analytics and Research Report Writing
  • Professional Communications
  • Medical Writing
  • Patent Writing
  • Sales Process Effectiveness and Customer Communications
  • Scientific Report Writing, &
  • Technical Writing

Talking about the TWB Patent Writing training, Rakesh Shukla, Founder & CEO, TWB said, “Even though there is an economic slowdown, the overall drivers toward outsourcing remain intact. As the world gets into a more usual business cycle the desire to stay or enhance operations with a better handle on costs, will only increase. As TWB has done in the case of Technical Writing, by becoming the premier source of talent throughout India, TWB will contribute significantly to LPO business growth, by creating a much-needed breed of best talent.”

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