Businesses need to innovate to retain customers in the competitive market and tap new markets to expand and they use Managed Service Providers (MSPs) to do so. It allows them to focus on their products, service delivery and customer experience as MSP’s manage IT infrastructure, network, security, mobility, and communications.
Competitive Market
It’s a highly competitive market with little margin for error in delivery. The global managed services market was $ 155.91 billion in 2017 and is expected to reach USD $ 296.38 by 2023, witnessing a CAGR of 11.32% between 2018 and 2023. The key drivers are information services and managed mobility.
The major vendors in the managed services market include IBM (US), Cisco (US), Accenture (Ireland), Fujitsu (Japan), Atos (France), Tata Consultancy Services (India), Wipro (India), Huawei (China), HCL (India), Ericsson (Sweden), Nokia Networks (Finland), DXC Technology (US), Dimension Data (South Africa) & Unisys (US).
The MSP of MSP’s
But what about the MSP itself as an enterprise – how do they focus on their service delivery and ensure the most effective customer acquisition, the best service differentiation, and the best win rates? In a market where the promise of delivery can be duplicated at the point of sale, and where the services delivery is complex and across the organization the largest MSPs rely on TWB_ to communicate their differentiation and improve win rates. TWB_ is the branding and communication MSP that MSP’s outsource to! This goes across the core branding proposition, to how the sales, inside sales and pre-sales pitch and communicate to large-scale proposals that complement this pitch. TWB_ helps MSPs win more.
Want your innovation to stand out?
TWB_ re-imagines & re-uses marketing, learning & product content to deliver unprecedented quality, time, and cost efficiency. Over forty Fortune 500 technology majors & many exciting startups in the US, India, Europe, Taiwan, China & Japan leverage TWB_’s ability. SME teams in Information Technology, Defense & Aerospace, Engineering, Energy & Life Sciences mirror the expertise of our customers. 100% of TWB_ content is written for the world markets
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